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"The O'Neill Group is top notch!"
"Our household has three vehicles and two young drivers. I have enjoyed working with Vickie Cepik fine tuning our coverage so that it is appropriate yet affordable. The O'Neill Group is top notch!" Joe Hinkle, Cuyahoga Falls
"Saved over $1,000 on my insurance"
"This month I placed all my insurance with The O'Neill Group and saved over $1,000. I am extremely pleased with their personal service and especially saving that much money. Thank you Patrick!" Tim DelMedico, Akron, OH
"Made everything so easy"
"The O'Neill Group made everything so easy. The O'Neill Group's insurance adjustor and repair shop coordinated everything together. The repair shop even had the rental company at his shop when I dropped my car off." Sandra Swigart, Wadsworth, OH
"Cut my annual premiums by $500"
"Recently I placed my insurance needs with The O'Neill Group. From the front desk to the president and every contact in between, I was made to feel like I was important, welcome and a valued client.
In addition to feeling like a valued client, my wallet feels thicker. The O'Neill Group increased my coverage and cut my annual premiums by $500. The cost of my personal liability umbrella was cut in half! For outstanding customer service and tremendous savings, I strongly recommend a visit to The O'Neill Group for all your insurance needs." Cindy Veverka, Wadsworth, OH
"Informs and reminds us of insurance benefits"
"The O'Neill Group not only informs and reminds us of insurance benefits and changes to improve our coverage, but also are a pleasure to deal with. An accident claim last year was handled at once and was very professional by Vickie Cepik. Needless to say we are ‘hooked' by The O'Neill Group family!!" Vincent DelMedico, Akron, OH
"Always friendly and helpful"
"We have been with The O'Neill Group for many years. You and your staff are always friendly and helpful. I have recommended The O'Neill Group to all our friends. Keep up the good work!" Dean & Kellie Thompson, Wadsworth, OH
"The entire staff has been very good"
"We are very pleased and content with the service from The O'Neill Group, and their very attentive care and concern for our family, when we lost our home and contents in a fire. The entire staff has been very good at seeing to all of our needs in all the policies we carry with them. They are all a great staff." Barb & John Bischoff, Sterling, OH
"One stop shop"
"It is so nice to have all our insurance needs handled in a "one stop shop" with one billing! We love it! Westfield and The O'Neill Group have been steadfast partners every time we had the misfortune of needing them. They've always come through & made the world right again." Denise Glancy, Medina, OH
"My concerns are her concerns"
"MariLou was so easy to deal with. Service was very professional seems as though my concerns are her concerns. Thanks!" Jeff Morgan, Wooster, OH
"Tremendous value in knowing who you are dealing with"
"For many years, I have relied on the courteous professionals at The O'Neill Group to handle my business and personal insurance needs. While there are many commercials and other temptations to save money on car insurance, there is tremendous value in knowing who you are dealing with and that they will personally handle things the best way possible. Why change?" Glade Pauley, Hudson, OH
"Responds to the client and takes a personal interest"
"MariLou is one of The O'Neill Group's greatest assets! She is quick to respond to the client and takes a personal interest in meeting their changing insurance needs. It would be difficult to ever leave The O'Neill Group because one can't assign a dollar value to her efficient advocacy of her clients. Thank you for the many times you found solutions for us!" Laurie Ann Stoddard, Hudson, OH
"Made all the arrangements as simple as possible"
"I have never received customer service from an insurance agency of the caliber I experienced recently with The O'Neill Group. The adjuster facilitated the estimate, arranged for the rental car, and made all the arrangements as simple as possible. He was courteous, professional and diligent. I can't say enough good things about their service—it was superlative in every way." Linda Wilkins, Akron, OH
"Asks the right questions at the right time"
Genuine interest in the overall needs of our family for home, auto and umbrella policies
Understands our goals for coverage
Achieves our family's objective of value between cost and coverage limits
Reviews with us the alternatives when changes in coverage may be warranted
Asks the right questions at the right time
Never makes us feel pressured or obligated when considering options
Thorough, professional care when claims are an issue
Exemplary conduct in the areas of people skills
Extraordinary response time for policy reviews and filing claims
Direct contact with our family and always available in times of need
Richard & Terri Mills, Akron, OH
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